Frequently Asked Questions

All our styles are designed according to established industry standards for fit and sizing. We recommend selecting your regular size in all our styles. However, some customers may prefer going up a size in Brogues due to the shape of the shoe. If the shoes feel a bit snug, that’s alright as they will take the shape of your foot over time. The more you wear them, the more they mould themselves to you and the more comfortable they get. You can take a look at our size chart here.

The structure of our lining is carefully designed to hug your feet, whether they are wide or narrow.

Fizzy Gs stretch to take the shape of your feet. The juttis have no left or right foot because of this very reason.

We offer free shipping and cash on delivery on order below 20K across India

Orders placed in India as well as outside India are catered by reliable courier services such as like Fed EX, Bluedart, Aramex and Delhivery.

Yes, we do ship outside of India. You can check the shipping charges here.
Customs charges, brokerage fees or any other taxes applied by the destination country will be borne by the customer and Fizzy Goblet will not be responsible for it.
Liquids are classified as prohibited items by several countries, hence paints cannot be shipped as they will be held by customs.

You can pay for your purchase using credit card, debit card, American Express, Paypal, internet banking and wallets such as Paytm. We also offer Cash On Delivery on orders below 20K.

 All these payment methods are 100% safe and secured.

You will receive a tracking number on your email ID once your order has been
shipped.

We’ll be happy to track your shipment and offer any assistance you may require post
ordering.

You can WhatsApp us on +91-91376 70169 for any queries.

You will receive a tracking number on your email ID once your order has been
shipped.

 We’ll be happy to track your shipment and offer any assistance you may require post
ordering.

 You can WhatsApp us on +91-91376 70169 for any queries.

We dispatch your pairs within 24-48 hours of receiving the order. It takes around
3-5 working days for the delivery of shipment depending on your location in
India.

 The shipping time for customised orders and out of stock products is longer and we
will keep you informed about the approximate delivery date post ordering. These delivery timelines are subject to location, distance and the availability of
our logistics partner.

Note: There might be a delay in deliveries during national holidays and festivals.

For orders outside of India, delivery time is between 5-7 working days.

For Indian orders, all taxes and duties are included in the price mentioned.

For international orders, customs charges, brokerage fees or any other taxes applied by the destination country will be borne by the customer and Fizzy Goblet will not be responsible for it.

Liquids are classified as prohibited items by several countries, hence paints cannot be
shipped as they will be held by customs.

We ship worldwide. For a complete list of countries, please check here.

Although we use some of India's largest logistics companies for shipping, we are bound
in coverage by their reach. In case your address is in a location not served by them, we will contact you and do our best to find an alternative solution that
makes your Fizzy Gs reach you.

In case of any queries, feel free to write to us at info@fizzygoblet.com

We offer free exchanges and returns on all unworn shoes within 30 days of receipt.
We know you need to try them on for fit and comfort, but make sure to only wear them on clean floors inside (and never outside, if you plan to return them).

We do not provide exchanges or credit notes for free products, nor do we facilitate second-time exchanges for an order.

Fizzy Gs stretch and take the shape of your feet when worn. In case they feel slightly snug, they will open up and take the shape of your feet.

We accept all unworn shoes for store credit, and e-gift within 30 days of receipt.

There are a couple of options to return or exchange your shoes:

1) Free exchange / return from your doorstep:

You can place an exchange / return request on our website and our logistics partner will come and pick up the order.

https://fizzygoblet.myshopify.com/apps/return_prime

Mention the reason for return and we will send you the exchange order / credit note for the return once your order is picked up:

Exchanges and returns for online purchases cannot be processed in-store.

We do not provide refunds on any orders but we do offer credit notes that are valid for a year.

Yes, you can return an order that was a gift by placing a return request on our website https://www.fizzygoblet.com/apps/return_prime

We currently don’t process international exchanges. In case you are able to ship the shoes to India, we will pick them up from any location in India and email your credit note on your registered email id

For international orders, we extend the exchange period to 4 months. Please note that the shoes must be unworn.

You can directly purchase a gift card online. Once you’ve completed the payment, the gift card will be emailed to you on your registered email ID. https://www.fizzygoblet.com/collections/fizzy-gift-cards

You will receive an e-gift card on your email which will consist of a 16-digit code. You can redeem the gift card at the time of checkout while placing an online order.

You can redeem the gift card online at the checkout page. You can also redeem the gift card at any of the Fizzy Goblet stores.

 Only one gift card can be redeemed on one order.

Gift cards are valid for 65 days from the date of the purchase.

Yes, you can partially redeem a gift card and the remaining balance can be redeemed for a later purchase using the same code.